Infrastructure and application monitoring

Know what’s happening before users call.

RSU Availability Monitor gives internal IT teams and managed service providers one operational view of servers, networks, applications, websites, backups, Microsoft 365 services, and critical infrastructure.

Infrastructure visibilityOperational contextCustomer-controlled deployment
Operational clarityOne secure view
Availability99.92%
Servers & applicationsHealthy
Networks & sitesMonitored
Alerts & evidenceActionable
Product demonstration

See the issue. Understand the impact. Act with confidence.

Watch how RSU Availability Monitor organizes infrastructure, surfaces health and performance, and gives technicians a clear path from detection to action.

Built for operations

Turn monitoring data into useful action.

RSU Availability Monitor is designed to help IT teams detect, investigate, and respond to problems before they interrupt the business. It continuously monitors the systems and services that keep an organization operating, then presents the affected system, supporting evidence, likely impact, and practical troubleshooting guidance.

Technicians can acknowledge, suppress, escalate, or resolve incidents—reducing repeated notifications for known conditions without losing the operational record.

01

Detect earlier

Track availability, performance, connectivity, certificates, service health, backups, and security-relevant events.

02

Investigate faster

See the affected customer, site, server, application, or dependency with relevant diagnostic evidence.

03

Respond clearly

Route structured alerts to the right technicians or customers and preserve an accountable incident history.

Complete visibility

Monitor the environment as a connected system.

Add a server and RSU can identify installed roles, organize related applications, and keep individual Windows services available for precise monitoring.

SRV

Servers & Windows

  • CPU, memory, disk, uptime, and service monitoring
  • Server and application-role discovery
  • Account lockout and unauthorized logon signals
  • Stored encrypted credentials
AD

Identity & applications

  • Active Directory health and replication diagnostics
  • DNS, IIS, SQL Server, and backup-platform organization
  • Custom applications and business-service dependencies
  • Microsoft 365 service-health monitoring
NET

Networks & endpoints

  • Firewalls, routers, switches, VPNs, and remote sites
  • Ping, TCP port, DNS, HTTPS, and certificate checks
  • Public and internal website monitoring
  • Remote-network monitoring support
ALT

Alerts & operations

  • Monitor-specific email recipients
  • Formatted alerts with evidence and troubleshooting steps
  • Acknowledgement, suppression, escalation, and resolution
  • Maintenance windows and historical reporting
Control where it matters

Deploy within your environment.

RSU Availability Monitor can operate inside the customer environment, supporting control of monitoring data and credentials while providing customer-, site-, and role-specific organization for internal teams and service providers.

Discuss your environment

Designed for

  • Managed service providers
  • Internal IT departments
  • Network and systems administrators
  • Help desk and infrastructure teams
  • Multi-office and remote-site organizations
  • Businesses requiring on-premises monitoring control
Platform questions

Answers for evaluating the fit.

Can it support multiple customers and sites?

Yes. Customer- and site-specific organization supports internal IT operations, multi-site businesses, and managed service providers.

Can it monitor internal and public systems?

Yes. Internal infrastructure, remote networks, public websites, cloud services, and application dependencies can be represented in one operational view.

Can monitoring be customized?

Yes. Built-in monitor types can be combined with custom applications and business-service definitions to reflect the environment your organization actually operates.

Fit the platform to your environment

See how RSU Availability Monitor would work for your team.

Bring your questions, operating model, and monitoring priorities to a focused product conversation.